Shipping Policy

At Sugandham, we strive to provide timely and efficient delivery of your orders. This Shipping Policy outlines how we handle shipping, delivery times, costs, and related concerns for purchases made on https://sugandham-dev.vercel.app/.

• 1. Order Processing Time All orders are processed within 10 business days (Monday through Friday, excluding holidays). Orders placed after [cut-off time, e.g., 5:00 PM] will be processed on the next business day. Please note that during peak times or sales events, processing times may be delayed by a few days.

Shipping costs for your order will be calculated and displayed at checkout based on your location and selected shipping method.

• 3. Shipping Destinations We currently ship to the following locations:
• Domestic Shipping: We ship within [Your Country].
• International Shipping: We offer international shipping to select countries. Additional fees, customs duties, or taxes may apply, which are the responsibility of the customer.
• If you are located in a region we do not currently ship to, please contact us for further assistance at [Contact Information].
• 4. Order Tracking Once your order is shipped, we will send you an email confirmation with tracking information. You can track your order using the link provided or by visiting [Carrier Name]’s website and entering your tracking number.
• 5. Shipping Delays While we aim to meet our delivery estimates, there may be delays due to unforeseen circumstances such as inclement weather, carrier issues, or customs clearance (for international orders). We are not responsible for delays caused by the shipping carrier, but we will do our best to assist you in tracking your package and resolving any issues.
• 6. Incorrect Shipping Information It is the customer’s responsibility to provide accurate shipping information. We are not responsible for orders delivered to incorrect addresses due to customer errors. If you notice an error in your shipping address, please contact us immediately at [Contact Information] to make corrections.
• 7. Lost or Damaged Packages If your package is lost or damaged in transit, please contact us at [Contact Information]. We will work with the shipping carrier to resolve the issue. If necessary, we may offer a replacement or refund depending on the outcome of the investigation.
• 8. Customs, Duties, and Taxes (For International Orders) All international orders may be subject to customs duties, import taxes, and other fees imposed by the destination country. These fees are the responsibility of the customer and are not included in our shipping rates. Please check with your local customs office for more information on potential fees.
• 9. Return Shipping If you are returning an item, you may be responsible for covering the return shipping costs unless otherwise specified in our [Return Policy]. Please refer to our [Return Policy] for more details on how to return your item.
• 10. Contact Us If you have any questions or concerns regarding shipping, please reach out to us at:
• Sugandham
• Sugandham Gumanpura Kota Rajasthan 324007
• sagar13mittal@gmail.com
• 98281 92369